Hi
I'm trying to access to control panel for my hosting, but have been getting a 503 service temp. unavailiable all morning. Any idea when this will be resolved?
Thanks
Hi
I'm trying to access to control panel for my hosting, but have been getting a 503 service temp. unavailiable all morning. Any idea when this will be resolved?
Thanks
I'm having the same problem with kilo.***c.net:2082 url says error 404.
*Edited* Post edited to keep resellers anonymous.
Niall,
I've just restarted our H-Sphere control panel, please could you try again?
Thanks
Matt
XILO Communications Ltd.
w: www.xilo.net - @xilonet
t: 0345 468 0005 / Int. 020 3151 3105
• Check our new blog or our service status page.
• Please raise any urgent queries via our support centre.
• Find answers to common questions in our knowledge base.
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travellinglad,Originally Posted by travellinglad
You are on a different package from Niall but I have just tried to get onto kilo and can see it fine. Could you either post in the resellers forum or raise a support ticket please.
Thanks
Matt
XILO Communications Ltd.
w: www.xilo.net - @xilonet
t: 0345 468 0005 / Int. 020 3151 3105
• Check our new blog or our service status page.
• Please raise any urgent queries via our support centre.
• Find answers to common questions in our knowledge base.
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[quote name='travellinglad']I'm having the same problem with kilo.***c.net:2082 url says error 404[/quote]
Did you have the monsoon theme enabled before it was removed from servers a little while ago? If so you will get a 404 when logging onto those cpanels because the theme and thus the pages to be displayed will be unable to be found.
[quote name='Kieran']Did you have the monsoon theme enabled before it was removed from servers a little while ago? If so you will get a 404 when logging onto those cpanels because the theme and thus the pages to be displayed will be unable to be found.[/quote]
That was my initial thinking...
http://forum.xilo.net/announcements/...oon-theme.html
Please let us know if that is the case travellinglad.
Matt
XILO Communications Ltd.
w: www.xilo.net - @xilonet
t: 0345 468 0005 / Int. 020 3151 3105
• Check our new blog or our service status page.
• Please raise any urgent queries via our support centre.
• Find answers to common questions in our knowledge base.
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[quote name='XILO-Matt']I've just restarted our H-Sphere control panel, please could you try again?[/quote]
Yep, that's sorted it out. Cheers Matt.
Niall
Thanks Matt - sorry I should of read the forum, I did use the monsoon theme I think. I can get into my other account because the theme was different.
What do I need to do to resolve this?
Cheers
travellinglad,
You need to firstly login to WHM and then update all your packages to use a new theme - once done you should be able to login again.
If not, let me know and I'll change it for you.
Matt
XILO Communications Ltd.
w: www.xilo.net - @xilonet
t: 0345 468 0005 / Int. 020 3151 3105
• Check our new blog or our service status page.
• Please raise any urgent queries via our support centre.
• Find answers to common questions in our knowledge base.
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