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Thread: Control Panel, Error 503

  1. #1
    Junior Member Niall
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    Control Panel, Error 503

    Hi

    I'm trying to access to control panel for my hosting, but have been getting a 503 service temp. unavailiable all morning. Any idea when this will be resolved?

    Thanks

  2. #2
    Member travellinglad
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    Re: Control Panel, Error 503

    I'm having the same problem with kilo.***c.net:2082 url says error 404.

    *Edited* Post edited to keep resellers anonymous.

  3. #3
    Staff Matt is an unknown quantity at this point Matt's Avatar
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    Re: Control Panel, Error 503

    Niall,

    I've just restarted our H-Sphere control panel, please could you try again?

    Thanks

    Matt
    XILO Communications Ltd.
    w: www.xilo.net - @xilonet
    t: 0345 468 0005 / Int. 020 3151 3105
    • Check our new blog or our service status page.
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  4. #4
    Staff Matt is an unknown quantity at this point Matt's Avatar
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    Re: Control Panel, Error 503

    Quote Originally Posted by travellinglad
    I'm having the same problem with kilo.***c.net:2082 url says error 404.

    *Edited* Post edited to keep resellers anonymous.
    travellinglad,

    You are on a different package from Niall but I have just tried to get onto kilo and can see it fine. Could you either post in the resellers forum or raise a support ticket please.

    Thanks

    Matt
    XILO Communications Ltd.
    w: www.xilo.net - @xilonet
    t: 0345 468 0005 / Int. 020 3151 3105
    • Check our new blog or our service status page.
    • Please raise any urgent queries via our support centre.
    • Find answers to common questions in our knowledge base.



  5. #5
    Techie & Moderator Kieran Kieran's Avatar
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    Re: Control Panel, Error 503

    [quote name='travellinglad']I'm having the same problem with kilo.***c.net:2082 url says error 404[/quote]

    Did you have the monsoon theme enabled before it was removed from servers a little while ago? If so you will get a 404 when logging onto those cpanels because the theme and thus the pages to be displayed will be unable to be found.

  6. #6
    Staff Matt is an unknown quantity at this point Matt's Avatar
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    Re: Control Panel, Error 503

    [quote name='Kieran']Did you have the monsoon theme enabled before it was removed from servers a little while ago? If so you will get a 404 when logging onto those cpanels because the theme and thus the pages to be displayed will be unable to be found.[/quote]
    That was my initial thinking...

    http://forum.xilo.net/announcements/...oon-theme.html

    Please let us know if that is the case travellinglad.

    Matt
    XILO Communications Ltd.
    w: www.xilo.net - @xilonet
    t: 0345 468 0005 / Int. 020 3151 3105
    • Check our new blog or our service status page.
    • Please raise any urgent queries via our support centre.
    • Find answers to common questions in our knowledge base.



  7. #7
    Junior Member Niall
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    Re: Control Panel, Error 503

    [quote name='XILO-Matt']I've just restarted our H-Sphere control panel, please could you try again?[/quote]

    Yep, that's sorted it out. Cheers Matt.

    Niall

  8. #8
    Member travellinglad
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    80

    Re: Control Panel, Error 503

    Thanks Matt - sorry I should of read the forum, I did use the monsoon theme I think. I can get into my other account because the theme was different.

    What do I need to do to resolve this?

    Cheers

  9. #9
    Staff Matt is an unknown quantity at this point Matt's Avatar
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    Re: Control Panel, Error 503

    travellinglad,

    You need to firstly login to WHM and then update all your packages to use a new theme - once done you should be able to login again.

    If not, let me know and I'll change it for you.

    Matt
    XILO Communications Ltd.
    w: www.xilo.net - @xilonet
    t: 0345 468 0005 / Int. 020 3151 3105
    • Check our new blog or our service status page.
    • Please raise any urgent queries via our support centre.
    • Find answers to common questions in our knowledge base.



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